SlashSupport  Company Profile

SlashSupport  Company Profile

  • Posted by  FreshersWorld 
    7 Jan, 2012

    SlashSupport is dedicated to providing technology companies with the support services they need to succeed in today's competitive marketplace.

    Over the seven years that we have been in business ? during which time we have worked with some of the biggest and best names in the technology market, we have amassed a treasure trove of technology and customer support expertise.

    SlashSupport  offers:

    • Advanced technology support for enterprise class technology users. 
    • Technical & Customer Support services for consumer class technology providers. 
    • Remote System Management Services for IT infrastructure providers & enterprises. 
    • Vendor neutral support for organizations adopting Open Source technology.

    SlashSupport blend highly-qualified professionals and top-of-the-line knowledge resources to deliver a world-class, knowledge-centric support experience to you. Our proven support model eliminates risk from any outsourcing challenge, is guaranteed to meet your needs, is cost-effective and includes a reliable delivery platform.

    At SlashSupport, each day our technical support executives:

    • Operate 24x7 in OneWorld delivery model.
    • Service 35000+ tech support queries from across the globe.
    • Handle over 600+ products/devices.
    • Use multiple channels of support delivery such as voice, email, chat and remote login.

    Headquartered in San Jose, CA, USA, we have our regional program management offices close to client locations. SlashSupport employs a 2750+ member workforce at 7 global support centers in India, USA, Australia and Singapore. We take great pride in the numerous nationalities and cultural diversity that exists in our workforce.

    SlashSupport is a part of the Cybernet Software Systems, Inc (CSS) Group. 

    SlashSupport is a privately held corporation. SB Asia Infrastructure Fund (SAIF) Partners is the company?s primary investor.


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